Atlassian Cloud Specialist

Iordanis Felekidis

Atlassian Cloud Consultant

Jira Cloud • Confluence Cloud • Jira Service Management Cloud

Cloud expertise & administration – tailored to your needs

Iordanis Felekidis

ACP-620

Certified

About

Hands-on Cloud Expertise

For several years I have been fully responsible for managing Jira Cloud, Confluence Cloud and Jira Service Management Cloud in an internal enterprise environment.

In addition, I worked at an Atlassian Platinum Partner, supporting companies of different sizes – from small teams to enterprise customers.

I know the real pain points and build solutions that work immediately – without unnecessary complexity.

Focus: efficient setups, automation and scalable knowledge management for teams of any size.

Practical

Solutions that work immediately

Cloud-focused

Exclusively Atlassian Cloud

No overhead

No unnecessary complexity

Scalable

For teams of any size

Services

What I offer

Focused on the three core Atlassian Cloud products – clear, practical and without unnecessary complexity.

Jira Cloud

Setup, optimization, automation and best-practice workflows.

  • Professional setup & configuration
  • Workflow optimization & best practices
  • Automation Rules & Atlassian Intelligence
  • Permissions & schemes

Confluence Cloud

Building clear structures, templates and scalable knowledge management.

  • Information architecture & spaces
  • Templates & standardization
  • Scalablees Knowledge Management
  • Permissions & governance

Jira Service Management Cloud

Service desk, ITSM processes, customer portals and ticket workflows.

  • Service Desk setup & queues
  • ITSM processes & SLAs
  • Customer portals & request types
  • Ticket workflows & automation
Expertise

Atlassian Cloud Focus

Exclusively Cloud products – proven in practice and up to date.

Setup & Optimization

Clean configuration and best-practice structures

Automation & Atlassian Intelligence

Jira Automation Rules, Rovo & AI-supported process optimization

Knowledge Management

Scalablee Confluence-Strukturen & Templates

Service Management

ITSM processes, portals and ticket workflows

Contact

Let's talk

Need support with Jira Cloud, Confluence Cloud or Jira Service Management Cloud? Get in touch – I will respond promptly.

Location

Germany (remote)